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Candle Care
Candle care
- Burn for 2-3 hours each time you light the candle. This will help the candle burn evenly, and remember to trim wicks 1/4" before each burn
- Never burn a candle on or near anything that can catch fire
- Place on a temperature-safe surface to avoid heat damage
- Always keep your candle in sight and away from children and pets
- We recommend using a candle snuffer to extinguish the candle as it’s the safest way to prevent hot wax from splattering
Keep candles out of reach of children and pets, and never burn them near anything that could catch fire. Extinguish a candle if the flame gets too close to the container, or when there are only 2 in of wax remaining.
Candle FAQ's
Are your candles made from natural ingredients?
Yes, our candles are crafted using high-quality natural ingredients, including 100% soy wax, phthalate-free fragrance Oils, and eco-friendly Wooden wicks.
Are your fragrances Phthalate Free?
Yes, all Lucille Lehr Co. fragrances are phthalate-free. This means our products are crafted with your health in mind, free from potentially harmful chemicals, and safe for your home and loved ones. It's part of our commitment to providing luxurious, clean scents you can feel good about.
Do you offer scented candles?
Absolutely! We offer a wide range of scented candles in various fragrances to suit every preference, from floral and fruity to earthy and spicy.
Are your candles and bath salts cruelty-free and vegan?
Yes, all of our products are cruelty-free and vegan-friendly. We do not test on animals and ensure that our ingredients are sourced ethically.
How long do your candles burn?
The burn time of our candles varies depending on the size and type of candle. Generally, our candles have a burn time ranging from 20 to 30 hours.
How should I store my candles and bath salts?
To preserve the quality of your candles and bath salts, store them in a cool, dry place away from direct sunlight, moisture, and heat sources.
Are your bath salts safe for sensitive skin?
Yes, our bath salts are formulated with gentle ingredients suitable for most skin types, including sensitive skin. However, we recommend patch testing before use if you have particularly sensitive skin or allergies. Should you experience any skin irritation while using our bath salts, we kindly recommend discontinuing use. Your well-being and comfort are our top priorities.
Can I customize the scent of my candles or bath salts?
At this time, we do not offer customization options for scents. However, we continually introduce new fragrances based on customer feedback and seasonal trends.
ADDITONAL INFO
Do you offer gift wrapping or personalized messages for orders?
Yes, we offer gift-wrapping services and the option to include a personalized message with your order. Simply select the gift wrap option during checkout and include your message in the designated field.
Are your products environmentally friendly?
We strive to minimize our environmental impact by using eco-friendly packaging materials and sustainable production practices whenever possible.
What is your return policy?
Please refer to our Returns & Exchanges policy for detailed information on returns, exchanges, and refunds.
Are you interested in wholesale opportunities?
Yes, we offer wholesale options for retailers. Please follow the link here to fill in your information and our team will get back to you promptly.
STILL HAVE QUESTIONS?
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